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WE'RE HIRING!

Service Advisor / Service Consultant

Felts Family Car Care | Burleson, TX

Do you love helping people? Are you friendly, outgoing, and passionate about providing exceptional customer service?

Felts Family Car Care is looking for an enthusiastic, positive, and customer-focused Service Advisor / Service Consultant to join our growing family-owned automotive repair shop!

At Felts Family Car Care, we're about more than fixing cars. We're about building relationships, earning trust, and making every customer feel like family.

“We can teach automotive knowledge. We're looking for someone who genuinely loves people, communicates with confidence, and believes exceptional hospitality should be part of every customer experience.”

What You'll Do:

Welcome every customer with a smile, positive attitude, and genuine hospitality.
Listen to customers' vehicle concerns and accurately document their needs.
Explain our diagnostic and Vehicle Health Inspection processes.
Communicate repair recommendations and preventive maintenance needs in a clear, honest, and friendly manner.
Keep customers informed throughout the repair process.
Help customers make confident, educated decisions about their vehicles.
Build lasting relationships that keep customers coming back.
Work closely with our technicians and team to provide an outstanding customer experience.

Who We're Looking For:

A people person who genuinely enjoys serving others.
Friendly, outgoing, personable, and approachable.
An excellent communicator and listener.
Someone with a positive, can-do attitude.
Honest, dependable, organized, and professional.
Comfortable discussing recommendations and pricing with customers.
A team player who takes pride in doing things the right way.

Automotive experience is a plus, but personality, hospitality, and a willingness to learn are what matter most!

What We Offer:

Monday–Friday schedule — Weekends OFF!
Family-owned, team-oriented work environment.
Health and medical benefits.
Retirement benefits.
Paid holidays and vacation benefits.
Continued training and opportunities for growth.
A positive workplace where employees and customers are treated like family.

Why Join Felts Family Car Care?

Our mission is simple: Provide honest, reliable automotive service while delivering the most welcoming and hospitable customer experience in Burleson.

We're looking for someone who shares our values and wants to be part of something special.

If you have a heart for serving people, a great attitude, and a passion for making someone's day better, WE WANT TO MEET YOU!

APPLY TODAY!

Felts Family Car Care
1500 E. Renfro St., Burleson, TX
817-447-3358

Safe Rides. Straight Honesty. Family Care.

Come join a team where PEOPLE come first!

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Apply for Service Advisor/Sales Consultant at Felts Family Car Care